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Testimonials

Here’s what our customers say about us…

Quality and environmental approach
Mastermelt aren’t a household name like Cartier, but like us, they have the same high level of customer service. They also have an enviable quality and environmental approach to their business. We are delighted with the long partnership we have developed and continue to enjoy expert and transparent reclamation.
Neil Bates – Cartier 


They are interested in helping us improve our business
 Since moving our business to Mastermelt some years ago our returns have been so much better. Because they are interested in helping us improve our business, we have even seen additional benefits from following their reclamation advice. Mastermelt has always given us a first class service and they are a pleasure to deal with, especially Jerry, who really looks after us. 
Charles Green 


A real lifesaver
 I have never looked back since we started using Mastermelt to process our filings and just wonder why I hadn’t done it sooner. The friendly team provide a service that is clearly documented, fairly priced and amazingly speedy – receiving, processing and paying out on our filings in just 1 week! A real lifesaver when juggling cash-flow some months. Big thanks to Jerry and the team. 
Sara Sweet – Sonkai Jewellers


Professional and Transparent
I have been in the Jewellery trade for over 50 years and I would say out of all the bullion dealers I have used during these years (and I have used many) you are the most professional and transparent and returned the best results from my sweep.
I will continue to tell fellow jewellers how much I rate the entire service I received from you starting with Jerry right the way through to the final result and payment. 
John Gilhooly – J G Jewellery


The best service
My 1st sweep I had done by Mastermelt, I was totally blown away.  I can recommend Mark and his team for giving me the best service I’ve had (I’ve been at the bench since 1972!) in the trade. 
Alan Sandford Jewellery


Fast, efficient and friendly.
 I have been using Mastermelt since starting out on my own because they provide a fast, efficient and friendly service every time. They are competitive and payment is always very fast. I wouldn’t look at using any other company to recycle my precious metals
Stuart Harkness – Harkness Premier Jewellers.


Because we trust them
 We have been dealing with Craig and the team at Mastermelt for nearly 20 years and they are a brilliant bunch. We know what we’re doing but sometimes we get even more than we were expecting, which is why we trust them and wouldn’t go anywhere else. 
John Henshaw – Henshaw and Emerson


I have found the best
 Thank you very much for your continued good service, of which I have found the best in my 50 years in the jewellery trade both in the UK and overseas. 
Jonathan Bailey – Baileys Jewellery


Professional company
 Mastermelt are a company we trust 100% to recover our precious metals and always recommend to others as a professional company who offer a personal, prompt service. 
James Newman – James Newman Jewellery


Would not let me down
 When I needed a faster payment, I knew Mastermelts would not let me down. They always give me the best service. 
Glenn Salmon – The One Stop Jewellery Workshop

Go out of their way to help
 I found Mastermelt at the Make Your Mark event last year and had them in the back of my mind to use next time I had some scrap to trade in. It was very easy to set up an account and I got my scrap together to send off, however I got a call to say Jerry would be in my area the following day and would I prefer him to collect. So I didn’t even need to leave my house, or deal with the post office, which was even better. Jerry gave lots of useful workshop tips which I have already implemented, and also gave me some helpful goodies such as a lemel pot and wipes which will help me get into good habits with keeping future scraps. A few days later Anneka rang to confirm how much my scrap was worth, and within hours it was in my bank account. I would definitely recommend Mastermelt to anyone, they are so easy to use and go out of their way to help. Thanks Mastermelt!  
Suzanne – Seed Silversmith


Supportive of me and my business
 I have been doing business with Mastermelt since they started over 30 years ago and have always been impressed by their ethics and high standards. They are always working to improve their business and have encouraged me to do the same. The whole team at Mastermelt are incredibly supportive of me and my business and have given me great advice along the way.  They are a great company to do business with because they really do care about their customers. 
Tony Dellow – House of Hatton


We have always had a great service
 We have used Mastermelts for many years now. From scrap, sweeps, lemels and assay to metal recovery when moving premises, we have always had a great service. 
David Marshall – David Marshall London


I wouldn’t use anyone else now
 Every time I’ve had my scrap processed or a sweep I’ve gotten way more than i thought was there. I wouldn’t use anyone else now.. and Marks a total gem coming to collect it all!!  
Tracy McSporren – Neo Design


Very professional service
 Mark & all the staff at Presman Mastermelt are so easy to work with, friendly, quick and a professional service every time. 
Guy Wakeling Jewellery


Transparent, honest and very reliable
  I have been using Mastermelt’s for over four years and I’ve always found them to be transparent, honest and very reliable. We would definitely recommend.  
Geoff Day at Bespoke 


Left me feeling nothing but secure
 From the moment I checked in my work to the day we finalised the job it’s been a slick professional operation that all along has left me feeling nothing but secure
Steven Lewis


Always friendly and easy to deal with
 Mastermelts are always friendly and easy to deal with. I have used Mastermelt  for scrap, sweep and lemel. The process and turnaround is quick also. Thank you very much! 
Roger Ho – Rojers Jewellery

 

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